What is the advantage of hiring a professional cleaning service instead of an individual? 
Professional cleaning services are licensed, bonded and fully insured including worker's compensation.  You are not held responsible if an accident occurs at your home during a professional house cleaning.   Most maid services offer on-going training in professional cleaning techniques and cleaning products. 

How much does it cost to have my house cleaned by Green & Clean?
Click here for a free no obligation price quote based on your cleaning needs and location.   For price ranges of Green & Clean's maid services in the Atlanta area click here.

What hours are you available?
Normally Green & Clean provides maid service during the hours of 9am to 5pm Monday  -  Friday.  In some areas we may offer Saturday cleanings.   You may manage many issues relating to your account online 24/7/365 by clicking here.   Referral affiliates hours may differ from our own.

Do you provide green house cleaning service in my area?
Green & Clean's national directory of service providers will be launched in September 2006.  Many participating cleaners will clean green.  We provide services directly in the greater Atlanta area.  Click here for our direct Atlanta service areas.

Do I need to provide vacuums, brooms or other cleaning equipment and supplies?
We bring all the supplies and equipment needed to clean your home. All of our household cleaning products are natural, biodegradable, hypoallergenic and made with the least toxic ingredients available.  Where possible we buy only from companies who adhere to sound ecologically friendly production facilities.  Our cleaning equipment is energy efficient and occasionally we are able to use efficient no energy use products such as carpet sweepers.

Do your products clean really clean as well as other cleaners?
Yes.  The days are long past when highly toxic petrochemical ingredients were the only alternatives for effective cleaning. The products we use are made of the least toxic ingredients available including naturally occurring minerals and highly effective plant based ingredients.  These cleaning agents are biodegradable in 3 to 5 days.  Occasionally we use steam cleaning tools to disinfect or remove grime without using any chemicals at all.   For more information on natural, less toxic cleaning visit http://www.seventhgeneration.com or  http://www.ecover.com/ or http://www.greenseal.org/.  or http://www.epa.gov/ .


What if I want to cancel or reschedule my cleaning?
For the customer's in the Atlanta area who purchase services directly from Green & Clean you may manage your account online  To cancel your cleaning and/or to request that your maid service be rescheduled you may use the form located in the Current Customers section, by clicking here, or call 404-653-8915.   If you are requesting that your cleaning be rescheduled we will make every effort to accommodate your schedule and needs.  To avoid being charged for the canceled cleaning we must receive the form or voice message 24 hours prior to your scheduled cleaning day and time.   For example, if you are scheduled for Thursday afternoons then a cancellation notice should be received before noon on Wednesday.   If you had been scheduled for Thursday morning then your cancellation notice should have been received by 9am on Wednesday.  Click here for more about our payment policies.

How do I pay for my cleaning?
You may pay for your cleaning by check or credit card.  Click here for our payment terms and conditions.

Are Green & Clean employees bonded and insured?
Yes.  We know how important your home furnishings and belongings are to you and your family.  We're extremely careful but should an accident happen it's good to know you are protected from loss, breakage or other damage that might occur during cleaning.  We also carry Workers' Compensation insurance where applicable. 

What about employment taxes?
Properly documented payment of employment tax for household employees is of growing concern for many.  The IRS requires that FICA taxes be paid on all household employees including those you hire yourself.    All our staff members are employees of Green & Clean.  We pay all social security, state, federal and local taxes.  We take care of the paper work so you don't have to!

How do I contact Green & Clean management?
You may contact us by phone, mail or e-form.  Click here to go to the Contact Us section for detailed information.